|Brian Dennehy captured this amazing |
moment at an I event I produced while
working at Cantrav
Five years ago (!) I wrote a post on 23 areas you need to be an expert on to be a meeting professional. If anything this list has grown, with an even greater emphasis on both risk management and technology in all its forms. This ranges now from business management to data acquisition, privacy and data analysis for your own business and your clients and ultimately the event and of course, event participants.
There is a reason that Career Cast lists event professional in the top 5 most stressful jobs, right after military officers, police officers, firefighters and airline pilots. I would like to point out that rarely is our actual life on the line, but we do have numerous stakeholders from C-level executives and their direct reports, marketing teams, sponsors, exhibitors and participants; and an environment which we imagine and then rely on often dozens of supplier partners we can inspire but don't control, a team of staff, volunteers, performers, presenters and yes, participants to bring our event to life. We do this all in the immediate view of anyone attending our events live PLUS all those following their perspective of our events as shared in visual content on multiple streams of social media or traditional media. We now have to please live participants and virtual attendees in many cases, and all have their own needs. EVERY person attending has made an investment in our event, and everyone deserves the best we can deliver.
So what does it take? It is a combination of attitude and aptitude, hard-won experience and yes, education. Since this post I wrote - also in 2011 - about education vs experience I have recertified my CMP, obtained my Digital Event Strategist (DES) and am working towards my Certified Event Designer (CED) designations. Why? I recognize that to continue to deliver what our clients demand, we have to stay ahead of the curve, defeat the status quo, pay attention to the changing consumer, and continue to LOVE what we do. Do I think you need certifications to be a skilled, savvy, fantastic event professional? Of course not - there are many people who have entered this industry from a variety of backgrounds and who understand experience creation, branding, client service and are creative or logistic geniuses with excellent careers and clients. Do I believe if you are starting out or desiring you should take the (precious) time and take advantage of the education available both formal and informal, through universities and associations? YES.
Is it daunting? Often. Is it do-able? Heck YES. Do you have to truly, deeply, madly want to deliver unequaled experiences that change people's lives? YES.
Please, share what you LOVE about being an event professional, I would love to hear!